Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and Keen Review (“we”, “us”), covering your access to and use of Keen Reviewand everything published on it (the “Site”). By browsing the Site, subscribing to our newsletter, or sending us a message, you accept these Terms. If you don't accept them, please stop using the Site.

You must be at least 16 years old to use the Site or to give us an email address. The Site is not directed at children.

You may read, quote and share our content for lawful personal purposes. You agree not to:

• scrape, crawl or bulk-download the Site beyond what a normal reader or a well-behaved search engine would do, or ignore our robots.txt;
• republish our reviews, scores or comparison tables wholesale — including as training or ingestion input for a commercial dataset — without written permission;
• probe, overload, or interfere with the Site, its infrastructure, or anyone else's use of it;
• impersonate Keen Review, or present our scores as an endorsement we did not give;
• use the Site to break any law that applies to you.

Short quotations with a visible link back to the original page are welcome and need no permission.

Every review, ranking and guide on the Site reflects our own hands-on testing and our own opinion at the time of writing. Our editorial policy describes how that testing works and how corrections are handled.

Product details change constantly. Prices, discounts, stock, specifications, model numbers and warranty terms may be out of date by the time you read a page, even when they were right when we published it. Treat everything on the Site as a starting point and confirm price, availability and specifications with the retailer before you buy.

Nothing on the Site is professional advice — not medical, legal, financial, safety or engineering advice. Purchasing decisions are yours.

Many outbound links on the Site are affiliate links: if you buy through one, the retailer may pay us a commission at no extra cost to you. Those relationships fund the testing and never set the scores. The full explanation lives in our affiliate disclosure.

When you use the contact form, report a correction, or subscribe to the newsletter, you give us the information in that form. You confirm the information is yours to share and isn't unlawful, defamatory or someone else's confidential material.

If you send us feedback, a tip or a product suggestion, you grant us a non-exclusive, royalty-free, worldwide licence to use it in our editorial work without any obligation to compensate or credit you. We won't publish your name or email address without asking first. How we store and delete that data is set out in the privacy policy.

You can unsubscribe from the newsletter at any time using the link in any email, or by writing to privacy@keenreview.com.

Except where credited otherwise, the text, photography, scoring system, layout and design of the Site belong to Keen Review or its licensors. Product names, logos and brand marks belong to their respective owners and appear here for identification and commentary only; their use does not imply any affiliation with, or endorsement by, those owners.

Some images are used under licence or with attribution to their original source. Where a photo credit links out, that credit is part of the licence — please keep it intact if you reuse the image.

If you believe something on the Site infringes your copyright, email legal@keenreview.comwith: the work you say is infringed, the URL of the page you're complaining about, your contact details, a statement that you believe in good faith the use is unauthorised, and a statement that the information in your notice is accurate.

We review every notice, and remove or replace material that shouldn't be there. We also terminate access for anyone who repeatedly infringes.

The Site links to retailers, manufacturers and other publishers. We don't control those sites and aren't responsible for their content, prices, delivery, returns, warranties, security or privacy practices. Once you follow an outbound link, that site's own terms and privacy policy govern what happens next — including any purchase you make there. Any dispute over an order is between you and the seller.

We may change, suspend, or discontinue any part of the Site — including individual reviews and scores — at any time and without notice. We may also restrict access to anyone who breaks these Terms. We don't promise the Site will always be available, uninterrupted or free of errors.

The Site and its content are provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that any product we recommend will suit your particular needs, or that any price or specification shown here is current.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you. Nothing here limits any right you have as a consumer that cannot be limited by law.

To the fullest extent permitted by law, Keen Reviewand the people who work on it are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or the cost of substitute goods, arising out of your use of the Site or your reliance on anything published here — even if we've been told such damages are possible.

Where liability cannot be excluded, our total liability to you for all claims relating to the Site is limited to one hundred US dollars (US$100).

You agree to indemnify and hold Keen Reviewharmless from any claim, loss or expense (including reasonable legal fees) arising from your misuse of the Site, your breach of these Terms, or your infringement of anyone else's rights.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. You and we agree to bring any dispute exclusively before the courts located there, except where mandatory local consumer law entitles you to bring it in your own place of residence.

Before filing anything, please write to legal@keenreview.com — most disputes are a misunderstanding we can settle in an email.

If any part of these Terms is held unenforceable, the rest stays in force. Our failure to enforce a provision isn't a waiver of it. You may not assign these Terms; we may assign them as part of a merger, acquisition or sale of assets. Together with the policies linked from them, these Terms are the whole agreement between you and us about the Site.

We may revise these Terms as the Site grows or the law changes. The revision date at the top of this page always reflects the current version, and continuing to use the Site after a change means you accept the revised Terms. For material changes we'll say so on this page and, where we have your email address, in the newsletter.

Questions about these Terms go to legal@keenreview.com. For anything editorial — a correction, a factual error, a story idea — use hello@keenreview.com or the contact page.